Highpoint Labs

Free self-assessment

How AI-functional is your organization?

Fourteen questions, about five minutes. You'll see a scorecard across operations, team, data and visibility, plus the first project we'd suggest.

No login. Your score appears straight away.

Question 1 of 14 About you

What kind of organization are you?

Retail or showroom Services by appointment Professional practice Something else

Question 2 of 14 About you

How many people work there?

1 to 5 6 to 20 21 to 100 More than 100

Question 3 of 14 Operations

How are customer follow-ups handled, such as reminders, quotes and thank-yous?

All by hand Someone sends templates Partly automated Mostly automated

Question 4 of 14 Operations

How much of each person's week goes to data entry, scheduling and reports?

More than 10 hours 5 to 10 hours 1 to 5 hours Under an hour

Question 5 of 14 Operations

Does AI handle any routine task for you today?

No We have tried a few things One or two tasks, reliably Several tasks, every day

Question 6 of 14 Team

How many of your staff use AI in a typical week?

Almost none A few About half Most

Question 7 of 14 Team

Has anyone been shown how to use AI for their role?

No They have taught themselves One session Regular training

Question 8 of 14 Team

Who decides how AI gets used?

Nobody Whoever is interested One named person A named person with a plan

Question 9 of 14 Data

Where do customer and booking records live?

Paper or memory Spreadsheets One system Connected systems

Question 10 of 14 Data

Can your main systems export data or connect to other tools?

Not sure No Exports only Yes, they connect

Question 11 of 14 Data

If you wanted last month's numbers, how long would it take?

Days Hours Minutes It is already on a screen

Question 12 of 14 Visibility

When you ask ChatGPT for the best organization like yours nearby, are you named?

Never checked No Sometimes Usually

Question 13 of 14 Visibility

Are your online listings complete and consistent for every location?

Not sure No Mostly Yes

Question 14 of 14 Visibility

How many new reviews do you get in a month?

Almost none 1 to 4 5 to 10 More than 10